Cancellation & Rescheduling Policy
I value our time together and am committed to providing you with the best possible support on your journey.
Life happens, and I understand that sometimes plans need to change.
To maintain a balanced and respectful practice while serving all clients fairly, I’ve created these simple guidelines:
Group classes & events:
- Online class bookings are non-refundable but transferable to another class within 30 days
- Workshop and event bookings require 48-hour notice for cancellation (50% refund)
- No refunds for missed group classes or late cancellations
- Early bird and special offer tickets are non-refundable
Private Yoga sessions:
- 24-hour notice required for rescheduling
- 50% fee applies for cancellations with less than 24 hours notice
- Full payment required for no-shows or cancellations within 4 hours
- Sessions beginning late will end at scheduled time
Mentoring programs:
- Program fees are non-refundable once paid
- Monthly payment plans must continue regardless of completion
- 24-hour notice required to reschedule individual sessions
- Missed sessions without notice are forfeited
Energy services & single sessions:
- 24-hour notice required for rescheduling
- Sessions cancelled with less than 24 hours notice will be charged in full
- No refunds for completed sessions
Retreat programs:
- 50% deposit required to secure booking
- Full refund (minus administrative fee) for cancellations 30+ days before retreat
- 50% refund for cancellations 15-29 days before retreat
- No refunds for cancellations within 14 days of retreat
- We recommend travel insurance for unexpected circumstances
General terms:
- All rescheduling subject to availability
- Exceptional circumstances considered on case-by-case basis
- Emergency situations will be handled with care and understanding
