Privacy Policy
Welcome to When Souls Align.
I value your trust and am committed to protecting your privacy.
This policy explains how I collect, use, and protect your information.
Who I am
When Souls Align (operated by LIJA Concept LLC) is owned by Jasmin Niedan Martinez.
I can be contacted at:
info@whensoulsalign.com
Information I collect
I collect information you provide when you:
- Book sessions or classes through Calendly
- Complete pre-session questionnaires
- Fill out health forms for yoga classes or retreats
- Submit feedback forms during or after programs
- Register for programs or retreats
- Share testimonials or reviews
- Contact me through email or my website
- Sign up for newsletters or updates
- Interact with my social media content (Instagram, Facebook, TikTok)
This may include
- Name and contact details
- Health and wellness information relevant to our work together
- Personal goals and intentions for our work
- Session preferences and scheduling details
- Payment information
- Testimonials and feedback you choose to share
- Social media interactions and messages
- Progress updates and session notes
How I use your information
Your information helps me:
- Deliver the services you’ve requested
- Provide appropriate and safe guidance in sessions
- Customize your experience and support your journey
- Track your progress and adjust programs accordingly
- Send you relevant updates and newsletters (with your consent)
- Improve my services and communications
- Process payments
- Share updates on social media platforms
- Maintain a secure and effective business
How I protect your information
- All health-related and personal information is treated as confidential
- Digital information is stored securely
- Your information is only shared with your explicit consent
- Payment details are processed through secure payment providers
- Access to your information is restricted to those who need it to provide services
Third-party services
I use several trusted services to run my business:
- Calendly for scheduling
- Google Analytics for website insights
- Social media platforms (Instagram, Facebook, TikTok)
- Email marketing services (for newsletters and updates)
- Payment processors Each of these services has their own privacy policy, which you can review on their respective websites.
Your rights
You have the right to:
- Access your personal information
- Correct any inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of your information
- Know how your information is being used
Cookies & analytics
My website uses cookies and analytics to:
- Improve your browsing experience
- Understand how visitors use the website
- Track website performance You can adjust your browser settings to manage cookies according to your preferences.
Questions or concerns?
If you have any questions about this privacy policy or how I handle your information, please contact me at info@whensoulsalign.com.
This policy was last updated on 01.01.2025.
